Frequently Asked Questions

Teenage Students Raising Hands
Teenage Students Raising Hands

What should I wear for my appointment?


Something you would wear for a workout: Tank top, T-shirt or sports bra with loose fitting or stretchy shorts and athletic shoes. For some treatments we may request that you change into our specially designed treatment tops with velcro closure in the back. All of our clothing is washed after each use.




What if I forget my clothes?


We have tops and shorts you can borrow if needed. All loaner clothes and treatment tops are washed after each use.




Is NST Painful?


Even though NST is a very specific technique, it is adjusted to the patient’s pain threshold. There are two types of pain; therapeutic and non-therapeutic. Our aim as a NST is to find the perfect amount of pressure in order for your body to adapt to the pain threshold and a ‘release’ will be felt.




Will I be sore after treatment?


It is common to experience soreness for 1-3 days following a NST session, depending upon physiological factors, hydration, and aftercare.




What should I do at home after treatment?





What is your cancellation policy?


We understand that emergencies and illnesses arise and kindly request that you cancel your appointment 24 hours in advance. Give us a call or send a message and we will reschedule you. If appointments are repeatedly cancelled without 24 hours notice, the full price of your appointment will be charged.




What are your sanitation procedures and COVID-19 precautions?


Therapists and patients are required to wear masks. We throughly sanitize the treatment rooms between patients. Sheets and face cradle covers are replaced and laundered and our functional gym area is sanitized with our gym-grade wipes after each use. Hand sanitizer is available at all times and nitrile gloves are used for intraoral treatments.




What can I expect during my initial consulation?


The first appointment will comprise more verbal and less hands-on due to gathering information from your story and symptoms, as well as a full structural and gait analysis. With a more detailed first initial consultation, we will get to the root of your concern sooner resulting in fewer treatments overall.